our return policy

All sales are final. There are no refunds or cancellations.

agreement

delivery and payment. Delivery of parts or trailers is to be taken within 14 days of their arrival at Seller's location or the date of this invoice, whichever is later. Failure to do so shall be a breach of this agreement, and the seller may retain as damages the cash and all other considerations paid by Buyer. Seller receives checks and drafts, given in whole or in part payment, conditionally only. Seller does not guarantee the delivery dates of any vehicles, products, or services. By signing this form, the Buyer hereby waives the right to later dispute authorized charges made on a credit card used as payment on this invoice.

cancellation and refunds. Any payments on invoices that include labor, special order parts, or opened/used merchandise, or on registered trailers, are not refundable under any circumstance. All sales are final. All other refunds or cancellation are subject to a 25% restocking fee.

arbitration and waiver of jury trial. All irresolvable disputes or claims pertaining to the trailers, products, or services delivered by the Seller to the Buyer or the relationships that arise there from, whether based in contract, tort or otherwise, shall be resolved by binding individual arbitration under the expedited procedures of the Consumer Arbitration Rules of the American Arbitration Association (AAA), which can be found at www.adr.org/consumer. All claims are governed by the Federal Arbitration Act and the laws of the State of Idaho. The arbitrator shall have the authority to resolve all disputes about the applicability of this arbitration clause. Arbitration hearings will be held virtually, or where otherwise mutually agreed, including by written submissions. The AAA will appoint a single arbitrator. Judgment upon the award rendered in arbitration shall be final and may be entered in any court, state or federal, having jurisdiction. The arbitrator shall not award attorney's fees under this agreement, except that the Seller is allowed to recoup all costs (including attorney's fees) in recovering non-payment or delinquent payment by the Buyer, which expressly declines the arbitrator's authority under Idaho Code Section 7-910. if a dispute or claim is not subject to arbitration for any reason, then the dispute or claim shall be decided in a court of competent jurisdiction without a jury. you and we irrevocably waive all rights to trial by jury and to bring any class, consolidated, or representative action.

Notwithstanding the foregoing, in lieu of arbitration: (1) either you or the Company can bring an individual claim in small claims court consistent with any applicable jurisdictional and monetary limits that may apply, provided that it is brought and maintained as an individual claim; and (2) you or the Company may bring suit in court to enjoin infringement or other misuse of intellectual property rights. Prior to initiating any small claims action or arbitration, the initiating party shall give the other party at least 60 days advance written notice of its intent to file. The Company will provide such notice to Buyer's email address on file and Buyer must provide such notice by email to legal@trailersplus.com. During such 60 day notice period, the parties shall attempt to amicably settle all disputes.

limitation of liability. Seller's liability for any and all claims arising out of this agreement will be limited to the total value of the vehicles, products, or services delivered under this agreement. Under no circumstances shall the Seller be liable to the Buyer or any other person for any special, incidental or consequential damages.

indemnity. You agree to defend, indemnify, and hold Company and its affiliates harmless from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your negligence in using the trailer, goods, or merchandise purchased under this agreement.

warranty. Warranty on trailers varies by make and model. Please refer to the warranty information in your sales packet provided to you at the time you took delivery of the trailer. Service work performed by TrailersPlus employees is guaranteed against defects in workmanship for a period of 30 days from purchase.

complete agreement. Warranty on trailers varies by make and model. Please refer to the warranty information in your sales packet provided to you at the time you took delivery of the trailer. Service work performed by TrailersPlus employees is guaranteed against defects in workmanship for a period of 30 days from purchase.